Road accident claim guides
Claim guides for every kind of road accident injury in Malaysia, from motorcycle crashes to fatal cases.
Independent guides explain road accident and personal injury claims in Malaysia. Use the guides and tools for general information. If you are considering legal representation, you can request contact from an independent lawyer.
Evidence & documents
The documents and evidence a claim depends on, and how to get them.
What to capture at the accident sceneThe practical, phone-friendly steps for capturing accident scene evidence in Malaysia, what to photograph, and why it matters once you make a claim.Saving your dashcam and photo evidenceHow dashcam, phone photo and video evidence helps a Malaysian road accident claim, why footage gets lost, and how to save and hand it over properly.Getting your medical report for a claimWhat a medical report for a Malaysian road accident claim needs to show, how it is obtained, and what to keep in the meantime so nothing is lost.Reporting your accident to the policeHow to make a police report after a road accident in Malaysia, the 24-hour rule under the Road Transport Act, and what the report does for your claim.Getting witness and CCTV evidenceHow witness statements and nearby CCTV footage support a road accident claim in Malaysia, and how to collect contact details before people leave the scene.
Compensation & losses
What compensation covers: medical costs, lost income, future care and more.
Claiming for aids and appliancesHow mobility aids, appliances and home modifications are claimed after a Malaysian road accident, and why a specialist recommendation matters most.Claiming your future medical costsHow future medical costs, such as further surgery or ongoing treatment, are claimed after a Malaysian road accident, and the evidence a specialist should give.Estate claim versus dependency claimHow an estate claim and a dependency claim differ after a Malaysian road accident death, compared side by side, and why families often bring both.Claiming funeral expenses after a deathHow funeral expenses are claimed under a Malaysian dependency claim after a road accident death, what generally counts as reasonable, and who can claim it.Claiming future medical and care costsHow future medical and care costs are claimed after a Malaysian road accident, covering treatment, home care and equipment, and the evidence each part needs.What general damages coverHow general damages for pain, suffering and loss of amenities are assessed in a Malaysian road accident claim, and the evidence that actually strengthens this head.Claiming home and nursing care costsHow the cost of home and nursing care, paid or from family, is valued and claimed after a Malaysian road accident, and the evidence that supports it.How compensation is worked outHow compensation for a Malaysian road accident claim is worked out: the heads of loss the law recognises, the evidence each one needs, and why no figure is promised.How lost family support is valuedHow a dependency claim values lost financial support after a Malaysian road accident death: the method a court uses, and what does not reduce it.Keeping receipts for your claimWhat receipts and tax invoices to keep for a Malaysian road accident claim, why proof matters so much for special damages, and a simple system to use.Claiming your lost earnings before trialHow loss of earnings before trial is claimed after a Malaysian road accident, the evidence it needs, and how it differs from a future earning capacity claim.How future earning capacity is valuedHow loss of future earning capacity is calculated under Malaysian law, the multiplicand and multiplier method, and the age 60 cutoff, explained plainly.Lost income claims for business ownersHow a business owner proves lost income after a Malaysian road accident: the records that show a genuine drop, and what a court is looking for.Lost income claims for employeesHow an employee proves lost income after a Malaysian road accident: the records that matter most, and what to do about leave or reduced hours.Lost income claims for gig workersHow a delivery rider, e-hailing driver or platform worker proves lost income after a Malaysian road accident, using the records the app already keeps.Out-of-pocket costs you can claimThe everyday out-of-pocket costs a Malaysian road accident claim can recover, from parking to damaged belongings, and how to keep track of them.How to prove your lost incomeThe documents that actually prove lost income in a Malaysian road accident claim, whether you are employed, self-employed, or a gig or platform worker.Proving income loss when self-employedHow self-employed income loss is proven in a Malaysian road accident claim, the records that stand in for a payslip, and common mistakes that weaken it.What special damages coverHow special damages work in a Malaysian road accident claim: what counts, why every item must be proved, and the documents that support each cost.The bereavement award, explainedWhat the statutory bereavement award is in a Malaysian road accident death claim, who can receive it, and how it differs from loss of support.What can reduce your claimWhat actually reduces a Malaysian road accident claim, what is not deducted, and why unproven special damages are excluded rather than deducted.When you were partly at faultHow contributory negligence actually reduces a Malaysian road accident claim, the situations that raise it most, and why no fixed percentage can be promised.Who can claim after a deathWho can bring a dependency claim after a Malaysian road accident death: the spouse, parents and children, the 2019 widening, and the deadline that applies.
The claim process
Each stage of a claim, from the first letter to settlement or court.
Building your claim fileA simple way to organise a Malaysian road accident claim file as documents arrive, so nothing goes missing when it matters most.Choosing a lawyer for your claimA practical way to choose a lawyer for a Malaysian road accident claim, what to compare between options, and when in the process to decide.Documents you need for a claimThe documents a Malaysian road accident claim actually relies on, from the police report to medical records, and why each one matters.Enforcing a judgmentHow a Malaysian road accident judgment is actually paid, the insurer's legal duty to satisfy it, and what enforcement options exist if payment does not follow.Filing a claim in courtHow filing a road accident claim in a Malaysian court actually works, which court hears it, and what happens after the papers are filed.Getting a specialist medical reportWhy a specialist medical report drives a Malaysian road accident claim, when to arrange one, and what a genuinely useful report needs to cover.Getting treatment firstWhy getting medical treatment comes before anything else in a Malaysian road accident claim, and how early care actually protects your claim later.How pain and suffering is valuedHow pain, suffering and loss of amenities are valued in a Malaysian road accident claim, using medical evidence and a published guide, without quoting figures.If you disagree with the outcomeWhat can genuinely be done if you disagree with a Malaysian road accident claim outcome, including how an appeal works and its real limits.Interim payments during a claimWhat an interim payment is during a Malaysian road accident claim, when one may be possible, and how it differs from the final settlement.JPJ and Puspakom vehicle inspectionHow a JPJ or Puspakom vehicle inspection fits into a Malaysian road accident claim, who arranges it, and how it differs from your injury claim.Pre-trial, case management and mediationWhat pre-trial case management and mediation mean for a Malaysian road accident claim once it is filed in court, and why many claims settle at this stage.Recovering your medical costsHow medical costs are actually recovered in a Malaysian road accident claim, from bills already paid to treatment you may still need.Reporting timeline: police and insurerThe realistic reporting timeline after a Malaysian road accident, covering the police report deadline and when to notify your insurer.Settlement and consent judgmentHow a settled Malaysian road accident claim becomes a consent judgment, why it is final, and what to check before you agree to one.Statutory declaration for a late reportHow a statutory declaration can explain a late police report in Malaysia, why a delay does not automatically end a claim, and what to do next.The police sketch plan and keyWhat the police sketch plan and key mean in a Malaysian road accident claim, why they matter as evidence, and how to request a copy.Understanding a settlement offerHow to read a Malaysian settlement offer letter, what the common terms actually mean, and what a complete offer usually includes.What a lawyer actually does on your claimThe concrete tasks a lawyer actually does at each stage of a Malaysian road accident claim, from the first documents to a settlement or trial.What happens at trialWhat happens when a Malaysian road accident claim actually goes to trial, how liability and the amount are decided, and how rare this stage really is.When two insurers are involvedWhy two insurers can be involved in one Malaysian road accident claim, what each one actually covers, and how to avoid confusing the two.Your first consultation: what to bringWhat to bring and expect at your first consultation for a Malaysian road accident claim, and what decisions you are not expected to make yet.
Your situation
Guides for riders, drivers, passengers, pedestrians and others, each in their own terms.
Making a car accident injury claimHow a car accident injury claim works in Malaysia: who pays, common injuries, the evidence that matters, and how it differs from your own vehicle damage claim.Child road accident claimHow a child's road accident claim works in Malaysia: who brings it, the extended deadline, and the evidence a young claimant's case usually needs.Facing a low settlement offerSupport if you are facing a low road accident settlement offer in Malaysia: why it may feel insulting, and what you can do before signing.Making a cyclist accident claimHow a cyclist accident claim works in Malaysia: who pays, the injuries and evidence involved, and whether a smaller collision is still worth pursuing.Injured delivery riderSupport for an injured delivery rider in Malaysia: your claim against the at-fault driver, and how to handle income lost day by day.E-hailing and delivery rider claimHow an e-hailing driver or delivery rider claims for injuries in Malaysia, proving lost income without a payslip, and what your app data can do for the claim.Injured e-hailing driverSupport for an injured e-hailing driver in Malaysia: why your claim works the same as any driver's, and how to handle the lost income.Family of the breadwinnerWhat a family can claim when the breadwinner was hurt or killed in a Malaysian road accident, and which legal route applies to each situation.Foreigner accident claim in MalaysiaHow a foreigner can bring a road accident claim in Malaysia, the process if you are leaving the country soon, and the evidence worth gathering before you go.Injured car driverSupport for an injured car driver in Malaysia: the distrust you are feeling toward the insurer, and the evidence that actually protects you.Injured car passengerSupport for an injured car passenger in Malaysia: whose insurance actually applies, and why claiming does not mean blaming the person you were with.Injured cyclistSupport for an injured cyclist in Malaysia: why a bicycle not being a motor vehicle does not weaken your claim, and whether it is worth pursuing.Injured motorcyclistSupport for an injured motorcyclist in Malaysia: the bias you are probably facing, what your claim actually looks like, and honest next steps.Injured pedestrianSupport for an injured pedestrian in Malaysia: why walking, not driving, does not weaken your claim, and what to do if the driver fled.Injured pillion riderSupport for an injured pillion rider in Malaysia: why claiming is against an insurer, not a person, and what to do next.Lorry and commercial vehicle claimHow a claim works after a lorry or commercial vehicle accident in Malaysia: who can be responsible, the injuries involved, and the deadline that can apply.Making a motorcycle accident claimHow a motorcycle accident claim works in Malaysia: who pays, the injuries and evidence a rider's claim usually turns on, and the honest limits.Parent of an injured childGentle, honest support for a parent whose child was hurt in a Malaysian road accident: what matters now, and what can wait.Passenger injury claimHow a passenger injury claim works in Malaysia: whose insurer actually pays, what happens when fault is shared, and the evidence a passenger needs.Making a pedestrian accident claimHow a pedestrian accident claim works in Malaysia: who pays, whether crossing away from a crossing counts against you, and what to do if the driver fled.Self-employed and injuredSupport for a self-employed person injured in a Malaysian road accident: how to prove lost income without a payslip, and what actually helps.
Claims & insurance
Which insurance pays, and how each type of claim works.
Claim deadlines you need to knowThe real deadlines for a Malaysian road accident claim: six years for injury in Peninsular Malaysia, three years for a fatal claim, and why Sabah and Sarawak differ.Claim through insurance, or settle privately?The honest risks of settling a road accident privately in Malaysia instead of claiming through insurance, and when a private arrangement is reasonable.Dealing with the loss adjusterWho the loss adjuster is in a Malaysian road accident claim, who they actually work for, and how to deal with them without weakening your claim.Can you claim after a hit-and-run?The honest position on a hit-and-run claim in Malaysia: when identifying the vehicle later still helps, and why a genuinely untraced driver usually has no remedy.How long a claim takesHow long a road accident claim in Malaysia realistically takes, what speeds it up, what slows it down, and how the deadline differs from a target.What knock-for-knock actually meansWhat a knock-for-knock arrangement means for a Malaysian vehicle damage claim, what it does and does not decide, and how it can affect your no-claim discount.Claiming for your own vehicle damageHow an own damage vehicle claim works in Malaysia, who you claim against, how it affects your no-claim discount, and when it is worth claiming.Making a road accident claimHow a road accident injury claim works in Malaysia: who pays, the steps, the deadline, and how to know if you have a claim.Why motor claims go to the Sessions CourtWhy the Sessions Court hears almost every Malaysian motor accident claim regardless of size, and what actually happens once a case is filed there.Before you accept a settlement offerHow to have a road accident settlement offer reviewed in Malaysia before you sign anything, what a fair offer usually reflects, and the red flags to check first.The claim process step by stepThe full road accident claim process in Malaysia from the scene to a settlement or trial, which court hears it, and what to prepare at each stage.Making a third-party injury claimHow a third-party bodily injury (TPBI) claim works in Malaysia, who pays, what you need to prove, and how it differs from a vehicle damage claim.Claiming when the other driver is uninsuredHow a Malaysian uninsured driver claim works through the Motor Insurers' Bureau (MIB), what it covers, its limits, and how it differs from the MMIP.Claiming property damage from the other driverHow a vehicle property damage claim works in Malaysia against the at-fault driver, why compulsory insurance may not cover it, and what evidence you need.Your no-claim discount and a claimHow making a claim can affect your no-claim discount in Malaysia, the knock-for-knock trap to watch for, and how to protect it when you were not at fault.
Fatal accidents & families
For families after a death: who can claim, what is covered and the deadlines.
How a dependency claim worksHow a dependency claim works after a fatal road accident in Malaysia: who qualifies, what it recovers, what does not reduce it, and the deadline.What an estate claim can recoverHow an estate (survival) claim works after a fatal road accident in Malaysia, what it recovers, what it cannot, and how it differs from a dependency claim.Making a claim after a fatal accidentHow a fatal road accident claim works in Malaysia: who can claim, what a dependency claim and an estate claim cover, the deadline, and the first steps.
Working with a lawyer
When a lawyer helps, what it costs and what to expect.
Do you need a lawyer for your claim?An honest way to decide if you need a lawyer for a Malaysian road accident claim, when you may manage without one, and when getting help matters most.How lawyer fees actually workHow lawyer fees legally work for a Malaysian road accident claim, why a lawyer cannot charge only on success, and the questions worth asking about cost.What a personal injury lawyer doesWhat a personal injury lawyer does for a road accident claim in Malaysia, how fees legally work, what they cannot promise, and how to get connected to one.Free claim assessments in Malaysia: what you actually getWhat a free claim assessment in Malaysia usually means, what it leaves out, why fee terms must be in writing, and when you need a lawyer acting for you.Choosing a road accident lawyerHow to choose a road accident lawyer in Malaysia, what a genuine advocate and solicitor can and cannot say, and the questions worth asking first.What happens after you message usWhat happens after you message Road Accident Guide on WhatsApp: what we ask, how we connect you to a lawyer, and when fees apply.
What to do now
The first hours and days: safety, the police report and what to keep.
How people lose their evidenceThe common ways evidence gets lost after a Malaysian road accident, from overwritten dashcam footage to misplaced reports, and how to stop it happening.Mistakes before signing a settlementCommon mistakes people make before signing forms after a Malaysian road accident, from tow truck letters to settlement releases, and what to check first.Mistakes to avoid at the sceneThe common mistakes people make at a Malaysian road accident scene, why each one causes problems for a claim later, and what to do instead.Mistakes when dealing with insurersCommon mistakes people make when dealing with insurers after a Malaysian road accident, why each one weakens a claim, and what to do instead.Mistakes with medical treatment and reportsCommon mistakes with medical treatment and reports after a Malaysian road accident, how each one affects a claim, and what to do instead.Reporting the accident to insurersWhen and how to report a road accident to insurers in Malaysia, the difference between your own claim and a third-party claim, and what to say.The hours right after your crashA clear, hour-by-hour guide to the first day after a road accident in Malaysia, from immediate safety through the police report and first medical check.What not to post after an accidentWhat not to post on social media after a Malaysian road accident, why ordinary posts can complicate an injury claim, and what to share instead.What to do after a road accidentA complete, plain-language checklist for what to do after a road accident in Malaysia, from the scene through medical care, evidence, insurers and a possible claim.Why delaying treatment hurts a claimWhy waiting to see a doctor after a Malaysian road accident can weaken a claim, what a treatment gap actually looks like on paper, and what to do instead.Why not to admit fault at the sceneWhy saying sorry or admitting fault at a Malaysian accident scene can complicate a claim, what the law actually looks at instead, and what to say.
Need a lawyer to handle your injury claim?
For people seeking legal representation. For general information, please use our guides and tools.