How we work

We publish plain guides about road accident claims in Malaysia. If you are considering engaging a lawyer for your road accident claim, you can request contact through WhatsApp. Where appropriate, we can help connect you with an independent lawyer or law firm; availability and acceptance remain for the independent lawyer to confirm.

Step one: understand your situation

Start with the guide that matches what happened, such as the first 24 hours, a passenger claim or a settlement offer. Each guide gives the direct answer first, then the detail, then the next step.

The guides are general information. They explain the process and your options so you can decide what to do.

Step two: decide whether you want a lawyer to handle it

Many people handle a small vehicle-damage claim with their own insurer. Injury claims and fatal claims usually involve medical evidence, the other driver’s insurer and sometimes the court, and that is where a lawyer who acts for you makes the difference.

Step three: request lawyer contact

Start the request with the accident date and area, a short outline and whether you have reported it to the police or insurer. The first message does not need medical details or document attachments.

If an independent lawyer is available and can assist, discuss the scope, fees and terms directly before deciding whether to engage them. Sending a message does not create a lawyer-client relationship.

What to expect from a claim

The guides are kept accurate and sourced. The outcome of a claim and the amount depend on the facts, the evidence and the law, so no lawyer can promise either.