Request a lawyer for your claim | Road Accident Guide

If you are considering engaging a lawyer for your road accident claim, you can request contact through WhatsApp. Where appropriate, we can help connect you with an independent lawyer or law firm; availability and acceptance remain for the independent lawyer to confirm.

If you are still reading up on how claims work, the claim process guide and the checklists are the best place to start. When you want a lawyer to take it on, send a WhatsApp message and you can request contact about possible representation.

Who may need a lawyer

Independent lawyers may act for people hurt in road accidents in Malaysia: riders, pillion passengers, drivers, car and e-hailing passengers, pedestrians and cyclists. It also acts for families making a claim after someone has died.

A lawyer may help when someone else’s driving caused the accident, you were injured or a family member died, and you want the claim handled for you rather than on your own. Claims for vehicle damage only are usually simpler, and your own insurer is often the right first step for those.

What to send

A short message is enough to start. Include:

The date of the accident.
Where it happened (the road or area).
Who was hurt and how, in a sentence or two.
Whether a police report has been made.

You can ask for lawyer contact before collecting every document. Keep photographs, reports and medical records ready for a later discussion, rather than attaching them to the first message.

What happens after you message

If an independent lawyer is available and can assist, discuss the scope, fees and terms directly before deciding whether to engage them. Sending a message does not create a lawyer-client relationship.

If the firm takes on your case, it agrees the terms with you in writing before it acts. From then on, the lawyer deals with the insurer, the medical evidence and, if needed, the court, and keeps you updated.

Fees and outcomes

The firm explains its fees before you agree to anything, and you decide whether to go ahead. You can read how fees usually work in how lawyer fees work.

No lawyer can promise a win or an amount, because that depends on the facts, the evidence and the law. Any representation must be agreed directly with the lawyer.