Injured e-hailing driver

If another driver hurt you while you were on a trip, the injury is only part of the problem. Every missed day of driving cuts your household income.

Your permit status is not the issue

A lapsed permit or licensing gap does not decide who caused the crash.

A Court of Appeal decision held that a driver’s own licence, road tax or insurance status is irrelevant to deciding fault.^[1] Your claim against the at-fault driver stands on its own.

Who pays, and what the platform does

The at-fault driver’s insurer pays a valid claim for your injuries, as it would for any driver.^[2] The platform is generally not the one paying.

Some platforms offer separate accident protection. Check what you are covered for alongside the injury claim.

The income proof that helps

Your app’s trip history, fare records and payout statements over recent months carry weight. Self-employed and injured explains how to build them into a full income record.

If you were partly at fault

If you were also careless, for example in your positioning, your compensation may be reduced but your claim does not end. The full facts decide the outcome.

What to do next

Screenshot your trip and earnings history now, before it disappears. E-hailing and delivery rider claim covers the fuller process.

An independent lawyer you choose to engage can take on the claim, including the lost income. For the first contact, share general dates, location, case status and a short summary only. Keep documents private. Only after an identified lawyer or law firm contacts you and specifically asks for them should you provide that identified lawyer or firm with the accident date, where it happened, whether anyone was injured (yes/no), your earnings screenshots and the police report status.