Injured delivery rider
A driver hit you on deliveries and every day off the road costs you income.
You were between deliveries when someone else’s driving put you off the road. Now every day you cannot ride is a day without pay, on top of the pain.
Being on a schedule does not affect fault
A tight delivery window does not change how fault is decided. The court looks at what each road user did at the moment of the crash, not at your delivery time.
Who pays while you were working
The at-fault driver’s insurer pays a valid claim for your injuries, the same as it would for any other rider.[1] Working for a delivery platform at the time does not change who is responsible.
Your delivery box, gear, and lost trip fees
Damage to your delivery box or riding gear is usually a separate property matter, not part of your injury claim. Photograph both anyway, since they show what happened.
The honest limits
If your own riding played some part in the crash, this can reduce your compensation without ending your claim.[2] Not wearing a helmet works the same way, judged on the facts rather than a fixed rule.
What to do next
Screenshot your trip log and earnings before they disappear, and keep every medical record from day one. E-hailing and delivery rider claim covers the process, and self-employed and injured covers proving your income.
An independent lawyer you choose to engage can take the claim on, including your lost income. Send the accident date, where it happened, whether anyone was injured (yes/no) and the police report status.
Need a lawyer to handle your injury claim?
For people seeking legal representation. For general information, please use our guides and tools.
Common questions
Does it matter that I was rushing to make a delivery time?
Not for deciding who caused the crash. Fault is judged by what each road user actually did, not by whether you were on a schedule at the time.
Who pays for my injuries while I was working?
The at-fault driver's insurer pays a valid claim for your injuries, in the same way it would for any rider.[1] Being on a delivery run does not change this.
My delivery box or gear was damaged too. Is that part of the claim?
Usually not the same claim. Vehicle and equipment damage generally runs as a separate property claim, alongside, not inside, your injury claim.
I was not wearing a helmet on the run. What happens now?
It can reduce your compensation if it affected a head injury, but it does not end your claim.[2] The rest of the facts still carry most of the weight.
Sources
- Road Transport Act 1987, s.96 (Ministry of Transport) (accessed 2026-09-22)
- Low & Partners, on s.12 Civil Law Act 1956 (contributory negligence) (accessed 2026-09-22)
Need a lawyer to handle your injury claim?
For people seeking legal representation. For general information, please use our guides and tools.