Company vehicle accident claims
You were hurt while driving or riding for work, and you are not sure who is actually responsible.
Yes, an employee hurt in a company vehicle, or as a passenger on a work errand, can claim in the same way as anyone else on the road. The at-fault driver’s insurer pays a valid injury claim, whichever vehicle you happened to be in at the time.[1]
Say you are driving a company van between sites when a lorry runs a red light and hits you. Your first call may be to your supervisor, but your claim is a separate matter.
Where your employer fits in
Tell your employer quickly. The vehicle or the errand may need to be logged internally, and they may deal with the vehicle’s damage separately. That internal report is not your injury claim.
Your injury claim runs against the driver who caused the crash, through that driver’s insurer, whoever owned your vehicle.[1]
Passengers on work trips are covered
If you were a passenger, being on a work errand does not weaken your position. Compulsory cover has been confirmed to extend to passengers travelling for work who are injured in the insured vehicle.[2]
Does it matter whose fault the crash was?
Your claim depends on who was negligent. That may be the other driver or, less often, the driver of the company vehicle. Being at work does not change how fault is worked out.
If the company vehicle’s own driver caused the crash, a colleague who was a passenger can still claim, like any injured passenger.
What to do, alongside reporting to work
- Get treated and keep every medical record.
- Lodge a police report naming both vehicles.
- Tell your employer what happened, separately from your claim.
- Keep any dashcam footage from the company vehicle if fitted.
- Get a specialist medical report once your injuries are clearer.
Where a lawyer can help
Your claim and your employer’s internal process are two separate tracks. An independent lawyer can take on the injury claim while you deal with work. Company vehicle accident covers shared responsibility in more depth, and accident while commuting to work covers your daily commute.
For the first contact, share general dates, location, case status and a short summary only. Keep documents private. Only after an identified lawyer or law firm contacts you and specifically asks for them should you provide that identified lawyer or firm with the accident date, where it happened, your injuries, the employer name, who was driving, and the police report if you have one.
Need a lawyer to handle your injury claim?
For people seeking legal representation. For general information, please use our guides and tools.
Common questions
Was the vehicle mine or my employer's insurance that pays?
Neither, if another driver caused the crash. The at-fault driver's insurer pays your injury claim regardless of which vehicle you were in, whether it belonged to you or your employer.[1]
I was a passenger in a colleague's car on a work errand. Does that count differently?
Work travel is specifically covered. Compulsory insurance has been confirmed to extend to passengers travelling for work, so being on a work errand does not weaken your claim.[2]
Do I need to tell my employer before I make a claim?
Telling your employer is worth doing quickly, since a company vehicle or a work errand may need to be reported internally, but this does not replace lodging a police report and seeking treatment for your own claim.
Does it matter that the accident happened during work hours?
It does not change who pays for your injuries. The claim still runs against the at-fault driver's insurer, whether the crash happened on a work trip or a personal one.
Sources
- Road Transport Act 1987, s.96 (Ministry of Transport) (accessed 2026-09-22)
- Insurance Info, on Road Transport Act 1987 s.91(1)(b)(bb) (accessed 2026-09-22)
Need a lawyer to handle your injury claim?
For people seeking legal representation. For general information, please use our guides and tools.