What You Can Include In Your Claim
You have a pile of receipts and are not sure which ones count.
Your claim can include the injury itself. It can also include every provable cost the accident caused: medical bills, transport to treatment, damaged personal items, and lost income.
The rule that connects them is proof. If you can show it happened and what it cost, it generally belongs in the claim.
Small items are the ones that get lost. Parking tickets from a dozen physiotherapy visits can add up to several hundred ringgit that you can no longer show.
Which medical costs can I include?
Hospital bills, clinic fees, medication receipts and physiotherapy invoices all count. Keep the originals where you can. Photograph them as a backup in case a paper receipt fades or gets lost.[1]
Which smaller items do people forget?
Transport to and from appointments adds up over a long course of treatment. That covers taxi, e-hailing, or your own fuel and parking. It is one of the most commonly under-claimed items.
Damaged personal items count too, such as a phone, helmet or spectacles broken in the crash. Keep a receipt or repair quote, not just a description.
Can I include income I have already lost?
Yes. Days of pay missed because of the accident form part of the claim, whether covered by a medical certificate or taken as annual leave. How to prove your lost income explains the evidence this part needs.
What is not a receipt item?
Your own estimate of what you are owed for pain or inconvenience does not belong in this list. That is assessed separately as general damages, based on your medical evidence. How compensation is worked out explains how the two fit together.
How do I keep track of everything?
Use a single folder, physical or digital. Put every receipt in it the day it is issued. Building your claim file shows a simple way to organise it before a road accident claim moves forward.
When the receipts are in hand, an independent lawyer can sort them and put the claim together. Send the accident date, where it happened, whether anyone was injured (yes/no) and the police report status.
Need a lawyer to handle your injury claim?
For people seeking legal representation. For general information, please use our guides and tools.
Common questions
Can I include the cost of taxis or grab rides to my medical appointments?
Yes, transport to and from treatment is a common item, as long as you keep the receipts or booking history. Small amounts add up over a course of treatment, and losing that record over time is a common, avoidable gap.
What about a phone or helmet damaged in the accident?
Damaged personal items can be included if you can show what was damaged and its value, such as a receipt, a repair quote, or a replacement cost. Keep the damaged item itself where possible until your claim is further along.
Can I include days I took as annual leave instead of medical leave?
Usually yes, if you can show the leave was taken because of the accident rather than for an unrelated reason. A note from your employer confirming the dates and reason strengthens this significantly.
Do I need receipts for absolutely everything, even small amounts?
Ideally yes, since special damages depend on proof rather than a general estimate. Where a small receipt has genuinely been lost, a bank or e-wallet statement showing the payment can sometimes stand in, though an original receipt is always stronger.
Sources
- Civil Law Act 1956, s.28A (Attorney General's Chambers) (accessed 2026-09-22)
Need a lawyer to handle your injury claim?
For people seeking legal representation. For general information, please use our guides and tools.